5. Privacy and Security

The SOAI platform has always regarded user privacy protection and data security as its top priorities. We are well aware that in the process of emotional interaction, users inevitably share a large amount of sensitive information. The proper management and use of this information is crucial to user trust in the platform, as well as the long-term development of the platform. To this end, we have established a comprehensive, multilayered, and auditable privacy protection and data security system to fully safeguard the emotional privacy of our users.

Compliance with International Privacy Protection Regulations

The SOAI platform strictly adheres to international privacy protection regulations and data security standards, including but not limited to GDPR and CCPA. We have developed clear privacy policies and user agreements, clearly explaining to users the scope, purpose, and methods of our collection, storage, and use of personal information. Without the user's explicit authorization, we will never use any personal information for purposes beyond the agreed scope, nor will we sell the information to any third party. We also provide users with convenient privacy setting options, allowing them to view, correct, and delete their personal information at any time, truly achieving self-control over their personal privacy.

Cloud-based Data Encryption and Desensitization

The SOAI platform adopts industry-leading data encryption and desensitization technologies to comprehensively ensure the security of user data. All data generated from user interactions with the AI emotional companions, including text, voice, and video, will undergo real-time encryption processing. The encrypted data will then be transmitted and stored on our cloud servers.

Even SOAI platform developers cannot directly access the original user data, fundamentally eliminating the risk of data leakage and theft. In the data analysis and application stages, we also desensitize sensitive data to ensure that the data value is preserved while maximizing user privacy protection.

Distributed Storage

The SOAI platform fully leverages blockchain technology to provide innovative solutions for privacy protection and data security. Through smart contracts, we encrypt and upload user interactions with AI emotional companions onto the blockchain, forming a distributed data storage network. The decentralized data storage architecture makes data storage and access more secure and controllable, eliminating the risk of single points of failure associated with centralized servers.

Additionally, blockchain technology provides a trustworthy foundation for data authentication and traceability. Users can check the records of their data transactions at any time, ensuring comprehensive privacy protection. The incentive mechanisms based on blockchain also encourage users to actively share high-quality interaction data. By providing more samples for the platform, users receive corresponding Token rewards.

Data Security Department

The SOAI platform has also established an independent privacy protection and data security department, responsible for the overall planning and daily management of relevant affairs. We have established a comprehensive internal data access and audit mechanism, strictly controlling the permissions and compliance review for each data access, ensuring that every data processing link is within the controllable range. We also regularly conduct data security training and emergency drills to continuously enhance the team's security awareness and incident handling capabilities. In the event of a data security incident, we will immediately activate the emergency response plan to block the risk from spreading, and promptly notify users of the relevant information.

Third-party Security Audits

The SOAI platform also actively introduces third-party security audits to accept external supervision and improve the transparency of privacy protection and data security. We collaborate with well-known security assessment agencies in the industry to regularly conduct comprehensive system security checks, and promptly identify and fix potential security vulnerabilities. We also actively participate in international exchanges and cooperation in the field of privacy protection and data security, learning and drawing on industry best practices to promote the innovative development of security technologies. We sincerely welcome users and industry peers to supervise our security practices and provide valuable suggestions, to help SOAI build an even more secure and trustworthy emotional companionship service.

Protecting user privacy and guarding data security is the unshakable mission of the SOAI platform. We always adhere to the "user-centric" principle, regarding privacy and security as the lifeline of platform development. In the future, we will further increase our investment in privacy protection and data security, introduce top security talents, upgrade the underlying security architecture, and optimize management processes, to create an even more secure, reliable, and trustworthy emotional interaction environment for our users.